Positive Conflict View

Mediation helps to deal with conflicts in a constructive way, aiming a win-win result. The goal is to get the needs, concerns and wishes of all parties on the table and to understand positions.

 

Neutral Involvement

As a mediator, we remain neutral and support all parties to enter into dialogue and find solutions together. Participation is voluntary and the information remains confidential.

 

Process and Structure

A mediation process consists of three conversations. After these conversations, it is decided in consultation whether a follow-up is necessary. The mediator leads the process, while the parties determine the content, which ensures feasible and viable solutions.

 

Phases of Mediation

1. The Own Ground: Exploring individual positions and interests.

2. Deepening Shared Interests: Building bridges between different interests.

3. Connecting Interests: Converting interests into concrete agreements.

 

Sustainable Solutions

By focusing on trust, neutrality, and constructive dialogue, we ensure sustainable solutions and better preparation for future conflicts through mediation.